Terms & Conditions
Last updated: Sep 7, 2026
Use of the portal
You agree to submit accurate beneficiary information and to keep your credentials confidential. Withdrawal requests are reviewed by staff and may be held, rejected or cancelled where information cannot be verified.
No financial advice
Conversion figures shown in the portal use live mid-market reference rates refreshed regularly. Final settlement amounts may differ slightly from the indicative figure at the time of payout.
Who can see your data
Access is enforced in the database itself. Customers can only read their own profile, accounts, withdrawals, notifications and support tickets. Support agents can read records to assist you, and only administrators can change a withdrawal status or credit an account. Every administrative action is written to an immutable audit log.